adware malware removal

Packed.DelfCrypt infected Register ~ / Adware Generic4.OXG?
I try to fix my parents computer. I'm usually smart enough to removal of malware, but can not wrap my mind around that. His detected by AVG Free as Packed.Delfcrypt and has a lot of infected DLL in my system32. Average I said that the elimination of infections can cause a computer crash. I tried not to let it anyway, but it did allow me, because I have to be a user of energy. There are 93 infections and my mom said you just got today. So I try to understand. What should I do? Remove AVG and installing another eliminator to quickly remove malware? Is it safe?
Average Ditch, which means you can always play with the registry. Avast.Might Get well get well. http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
Spybot Search and Destroy 1.6 Detection and Removal Review Part 1

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